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BookingsEdit a booking

Edit a booking

Editing is only possible in the To process and Awaiting response statuses.

Booker and lead guest

Click the pencil on the card to open the edit form.

Also update the lead guest

Checkbox at the bottom of the booker form. Syncs to the lead guest of each room:

  • Title, last name, first name
  • Email, phone
  • Full address
  • Nationality
  • ID document (type, number, dates)

Guest-specific fields (e.g. vehicle, migration) are not overwritten.

Checkbox "Also update the lead guest"

Pricing

Price dialog (rate plan change)

Opens automatically when you change the rate plan.

OptionBehavior
AcceptReplaces all prices with those of the new rate
KeepKeeps your current prices, only the rate plan changes
EditPrefills with your current prices, editable night by night or via the total

Price comparison dialog

Date change

Prices do not change automatically:

  • Existing nights: prices kept
  • New nights: current rate plan prices
  • Removed nights: dropped

If the rate plan is no longer available for the new dates, the selector turns red.

Discount

Percentage applied only on save (the data is not modified until you save). Resets to zero each time it opens.

Reset prices

Replaces manual prices with the original prices of the selected rate plan.

Customer notification

On save, a notification dialog is shown:

  • Notify the customer: on by default. Turn it off to save without sending an email.
  • Message: prefilled in the customer’s language. Freely editable before sending.
  • Language selector: lets you change the language of the prefilled message.

Staff always receive a notification, whatever the choice.

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